Customer Service

Our "Customer Service Manager", Patricia Brafford, will be happy to help you with questions about our Products, On-Line Ordering, Sending you an Order Form, Samples, Preferred Customer Program, Terms & Conditions or whatever questions or comments you may have. Just click on "Contact Us" in the Menu for contact information to reach Patricia.

Patricia received her training as a Nurse from the California State Occupational Program and worked for five years at "Loma Linda University Medical Center" Patient Care and Outpatient Care Services. She subsequently held administrative positions utilizing her special training in Medical Terminology and Transcription. Patricia is also a "Certified Medical Coder" trained by the "International Academy of Medical Coding".

One of the primary goals of our Customer Service Department is to get your orders shipped the next Business Day after receipt. If we fail to do this, we waive the already minimal, flat rate shipping and handling fee. For more details on our Shipping Policy, please click on "Terms & Conditions" found on the right hand side of our Home Page. You will also find our "MONEY BACK GUARANTEE" and easy "Return Policy" detailed on the "Terms & Conditions" page.

Lots of Companies talk about "Customer Service"; but it is not easily found these days. We are certain you will find it at MedRep Express.


2003-2012 MedRepExpress, A Division of "Business Equity Services, Inc."