TERMS AND CONDITIONSPayment and Delivery
We offer payments via MasterCard, Visa, American Express, and Discover
Our payment terms are net 15 days (due 15 days from receipt of statement). It is requested that payment be made within the terms of the agreement to maintain open account privileges. A 1.5% charge will be applied to all past due balances.
Shipping & Handling
The Shipping Cost "Flat Fee" quoted at checkout will apply to non-case and lighter goods such as Sutures, Instruments, Blades and single boxes of Syringes/Needles, Wipes, etc. This is a flat fee calculated for these lighter products but will not apply to products outside of these categories.
Shipping Cost for all other Products will be charged at the lowest actual Fedex or USPS Rates for the actual weight and destination. No Handling Charge will be applied and the Shipping Cost will be discounted as much as possible. Note that Fedex charges a Premium for Residential Delivery. If you have any questions, please call Customer Service at 877-740-9133.....Thank you.
Shipping & Handling terms outlined above apply only to shipments within the Continental United States. Shipping & Handling charges will be quoted separately for any Orders shipped outside of the Continental United States. All orders will be delivered via an insured ground service carrier. Next Day Air and Second Day Air are available for an additional charge.
Most orders ship the next Business Day. If the products ordered are out of stock, we will contact you immediately and ship a partial if available and advise you of the delivery date for the back-order.
We offer a 30-day Money Back Guarantee!
Every effort is made to ensure complete satisfaction. Each order is picked, packed, and double-checked for accuracy. Every product is tested to ensure only the highest quality products are sent out. If any of the products purchased do not meet your satisfaction, simply call us to arrange for a return authorization within 30 days of receipt.
All returns require a Return Authorization Number. All returns must be made in the original package, undamaged. Certain other restrictions may apply.
The sale of the items on our website may be subject to strict regulation by the U.S. FDA, and state & local regulatory agencies. Do not order these items unless you are a licensed purchaser. In the event this item is regulated, MedRep Express will verify your status as a licensed purchaser of this item before shipping. It is our opinion that the items listed on our website are not restricted for purchase.